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Attended transfer lets you speak to the recipient before

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joining them to your caller. It needs the relevant

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premium features and support from your phone service.

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With the first call connected, select Attended transfer: the

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button with two rising arrows.

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Enter the recipient's number and select the green call

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button. This starts a separate consultation call.

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The original caller is now on hold, and the

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second call shows Connected. This example uses an automated

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test extension. In a normal conversation, explain who's calling

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and check that the recipient is ready.

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When you're ready, select Attended transfer on the connected

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call's card.

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Both calls clear from Windows. Our original caller stays

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connected to the destination, completing the transfer.